Delivery

  • What delivery options are there?

    Cass Art Professional get FREE next-day delivery on orders over £50. This includes the Highlands, all offshore islands, and Northern Ireland.

    Please note that this is available Monday-Friday only and excludes bank holidays.

  • What happens if I’m out when my delivery arrives?

    You will be sent a notification with delivery options. If you are not available to receive your delivery, you will need to notify your carrier.

    If your carrier is unable to leave your parcel, they will leave you a card and try again the next day.

  • Do you deliver internationally?

    We are currently unable to deliver parcels outside of the UK but please keep checking as we are working to rectify this as soon as we can.

  • Can I change my delivery date?

    No, unfortunately, we are unable to delay or defer your delivery, However, once you have received dispatch notification, you may be able to arrange a new delivery day with your courier.

  • Can I change my delivery address?

    No, unfortunately, we are unable to alter the delivery address given once your order has been finalised. You may be able to amend your delivery address once you have received delivery notification from your courier.

  • How do I track my delivery?

    If you have provided us with an email address our carrier will email you once your order has been dispatched with a tracking number so you can track your parcel. If your UK delivery has not arrived within 5 days, please email cassartcare@cassart.co.uk your order detai